Interview with Daniel Arking of UChicago’s Resume Exchange

Here’s a link to my recent interview with Dan Arking about my new book, Master the Interview: A Guide for Working Professionals.

Through my work as an Advisor to the The Resume Exchange, a career development resource for University of Chicago students and alumni, I met Daniel Arking, its tireless Founder and chief Advisor.

Here’s a link to my recent interview with Dan about my new book, Master the Interview: A Guide for Working Professionals.

Click here for the link to the Resume Exchange Interview

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Don’t Miss the Obvious Points of Interviewing

In my new book, Master the Interview, I discuss the importance of recognizing the questions “behind the questions.” If you want results in your job interviews, this is a crucial point.

If you can not only answer the question asked but also address the underlying theme of the question, you set yourself up for job interview success.

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Look for the obvious – and beyond. (Adobe Images)

In my new book, Master the Interview, I discuss the importance of recognizing the questions “behind the questions.” If you want results in your job interviews, this is a crucial point.

As I mentioned in my prior post, there are the questions that your interviewer asks, and there are often other questions that he/she really wants answered:

Interviewers ask other questions – such as “what is your ideal job?” – that approximate what they want to discover about the candidate, knowing that many of these questions are poor proxies for what they really want to know yet hoping that the questions they do ask get them there.

When interviewers ask “how you overcame a setback in your professional career,” for example, they are asking for about problem-solving skills and resilience. 

As you are preparing for an interview, don’t miss the obvious points. At the same time, look behind the obvious. Instead of simply reacting quickly to a question asked – with all of your adrenalin pumping and your mind on high alert – take a mental step back (a quick one, truth be told) and allow the underlying theme of the question to sink in. Then, you will know that your answer is not only authentic, but also relevant to the job.

If you can not only answer the question asked but also address the underlying theme of the question, you set yourself up for job interview success.

Please follow up for more details at my prior post.

Anne Marie Segal is a career and leadership coach, author and resume writer for attorneys, executives and entrepreneurs. Her new book, Master the Interview, is available on Amazon.com. For more information about Anne Marie’s coaching and resume writing work or to request a potential speaking engagement in the New York area, please visit www.segalcoaching.com.

 

 

What Your Interviewer Really Wants to Know

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Do you know the underlying interview questions?
Image Credit: Adobe Images

A smart interviewer is not chiefly concerned that you “walk him/her through your resume” or the exact answer to “what are your weaknesses?” or other questions that are commonly asked in the interview process. For many jobs, your interviewer really wants to know the following (or some version of it):

  • Can you do the job?
  • Are you a good fit?
  • Will you make my life easier?
  • Will you solve the problems I really need solved?
  • Will you make or save the company “real money?”
  • Can you extrapolate and analogize, or will you waste time and resources (mine and others) because you don’t know how to think for yourself?
  • Will you anticipate issues before they arise and figure out how to fix them?
  • Will you know how to communicate in a way that people understand (especially me) and on a timely basis?
  • Can I put you in front of my SVP, EVP, CEO, Board of Directors and/or clients, if and when the time comes?
  • Can you grow over time if/when our needs progress?
  • Will you have the resilience to charge through the inevitable setbacks that arise in any job and specifically in the environment in which we operate?
  • Are you able to manage stress (your own and others) in a positive way?
  • Will you make me regret hiring you one day?
  • Will you quit in three months?
  • Will you bail when there’s a crucial deadline?
  • Will you understand and care about what we are trying to achieve?
  • Will you get things done?
  • Can I afford you?
  • Why should I (take a risk and) hire you?

 Of course, most of the questions above are not standard interview fare in most (if not all) roles. Imagine an interviewer saying:

“I have just one question:

Will you make my life easier and by how much?
$150,000 a year easier? Sold! When can you start?”

Skilled interviewers have a dilemma, in other words. They know that if they asked the above questions directly, the answer to most of them would be an emphatic yes or no, as applicable. Easy peasy, as the phrase goes. Any job seeker could give the right answers to sail through an interview like that, so there is no point in asking. So interviewers ask other questions – such as “what is your ideal job?” – that approximate what they want to discover about the candidate, knowing that many of these questions are poor proxies for what they really want to know yet hoping that the questions they do ask get them there.

As a job candidate, the above questions (i.e., the ones a skilled interview would ask, if he/she could) are helpful to keep front of mind. Why? Because these underlying concerns, will help you recognize what you must demonstrate and address to be hired.

When interviewers ask “how you overcame a setback in your professional career,” for example, they are asking for about problem-solving skills and resilience. Any details that you give about the situation should demonstrate those two factors. At the same time, you should be careful that your answer does not demonstrate a propensity to blame others or reveal company or individual confidences, both of which are potential red flags that will peak the ears of an interviewer and damage your candidacy.

The last question from the above list is really the deciding one in any job interview: why should I hire you? I tell my interview preparation clients that every answer they give in an interview should answer this underlying question:

Why should I hire you?

If you know and can internalize that “why should I hire you?” is the underlying question behind all other interview questions, you have a huge advantage in the interview process. You won’t be tempted to go off on a tangent or give the “wrong” response, because you will always gear your answer to what the interviewer really wants to know: the benefits you can bring to the target company.

Anne Marie Segal is a career and leadership coach, writer and resume writer for attorneys, executives and entrepreneurs. The above is an excerpt from her new book, Master the Interview, which is forthcoming on Amazon.com in mid-October 2016. For more information about Anne Marie’s coaching and resume writing work, please visit www.segalcoaching.com.

Five Cures to Resume Writer’s Block

Why is it that so many of us sit at our desks, writing away, deleting, rewriting and generally getting stuck on where to start, where to end and what to put in the middle? A blank page is a great source of anxiety and writer’s block for the majority of us, even those who call ourselves writers. Cure resume writer’s block. Don’t let your resume stand between you and your future.

We all read the articles – some of us more than others – about how recruiters take 30 seconds or less to review a resume, making a snap decision about whether or not to delve in further and actually recommend someone for a job. One came across my email just this morning, “A top recruiter on what anyone can see after 30 seconds with your resume,” by Ambra Benjamin.

Ms. Benjamin echoed what others have written, with her own take on the matter and a very readable article, giving advice like including keywords but not “stuffing” your resume with them, showing a career progression and minding the gaps. Armed with her and other key advice, it should be easy to know how to put a simple two pages together, right?

So why is it that so many of us sit at our desks, writing away, deleting, rewriting and generally getting stuck on where to start, where to end and what to put in the middle? A friend recently suggested that the only way he could revise his resume on his own was to start with a blank piece of paper and try to imagine each role in his head, without worry about names, dates and details. While this might work for some, a blank page is an even greater source of anxiety and writer’s block for the majority of us, even those who call ourselves writers.

Getting a resume professionally written is another option, of course, although if you don’t choose a high end writer who really takes the time to get to know you and has an understanding of your field, combined with a feel for resume writing and knowledge of the career marketplace, your resume can come out stale, miss the mark or, worse yet, sound like every other candidate on the block. (Full disclosure: I do offer high-end, personalized services and can work with you to improve your clarity in thinking and writing, prepare you for interviews and generally ease this frustrating process.)

For those who are stuck and cannot entice the resume muses to give up their secrets, here is a five-point plan to help cure the craziness:

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1) Identify and focus on your target market. Who is your audience? What do they want to know about you? We tend to internalize and think about our resumes as an exercise in self-reflection. They are, but not to the point of self-indulgence. The very practical, immediate purpose of such self-reflection is to create a marketing document that communicates a narrative of our professional lives to others. To do that, take the attention off yourself and put it on your reader.

2) Take a current version of your resume, and cross off everything that doesn’t matter. Many of the resumes I read, especially ones from high-achieving candidates, are overloaded with information. If you follow my posts, you know that I have written about this. Emphasize the experience and skills that will make you the top candidate for the job you are looking for, which are also generally the ones that are the most important, complex parts of your job.

3) List your accomplishments. What did you accomplish in each role that went beyond showing up and doing what “anyone else in that same job could do”? Weave your accomplishments into the discussion of each job. Get specific, while still giving an overall picture of the role. Also, don’t forget that numbers are your friend. If you can quantify something, and it makes sense to do so, then include that information and be ready to talk about it in an interview.

4) Use a modern format. If you haven’t updated your resume for ten years, do your research to understand what modern resumes in your industry look like. If you are in a creative role, you can stand out with a creative format. If you are in a more conservative industry, stand out with substance, not form. In either case, don’t just dust off the old version and add new information. It’s like sporting an old suit that’s gone out of style.

Even if you are in the top 1% of candidates, don’t be fooled into thinking that you “don’t need a great resume” because “your experience speaks for itself.”

Stop and consider: who are you competing against for the same role?  

5) Check LinkedIn and other online sources about yourself. As Ms. Benjamin noted, recruiters scour the web to make sure your presentation about yourself is accurate and consistent across your resume and other sources. If your online materials are detracting – obnoxious, needy, overly political and the like – this information will become part of the portfolio for your candidacy. Match your resume to LinkedIn and other sources, so you tell a consistent story, and take the same care to present yourself online as you do in your offline written documents. Also, take a fresh look at what you have already posted on LinkedIn. Sometimes, there is inspiration from a lingering, helpful “prior version” of yourself that can recharge your resume writing.

Using the five-step plan, you will be much closer to starting and finishing a resume that jumps off the page and says HIRE ME.

As a final point (and echoing #1 above), remember that while your resume is all about you, more importantly, it is also about what you can do for the employer in your target role. As children, we are loved for being cute, funny, special or just who we are. As job candidates, we are there to solve problems. What problems do you solve and how can you convince your readers – the recruiter, hiring manager, etc. – that they should choose you?

Anne Marie Segal is a career coach and resume writer. You can find her website at segalcoaching.com. This article originally appeared on LinkedInPulse.