Sending a Bad Cover Letter is Like Taking Your Date to the Drive-Thru

Bad cover letters are like drive-thru dating. Here’s why: hastily dashing off a cover letter is as likely to make a negative first impression as asking someone out on a date and then failing to put in the effort.

A poorly written cover-letter lacks the three C’s: creativity, curiosity (about the employer and its needs) and care.

Bad cover letters are like drive-thru dating. Here’s why: hastily dashing off a cover letter is as likely to make a negative first impression as asking someone out on a date and then failing to put in the effort.

I would bet we can all agree that taking your date (especially a new one) through the drive-thru and munching on fries in the car – rather than an actual dinner that requires planning, some risk, thought and a small capital outlay – usually doesn’t bode well for a long-term, mutually beneficial relationship. The reason is obvious. A drive-thru date lacks the three C’s: creativity, curiosity and care.

A poorly written cover-letter lacks the three C’s:

creativity, curiosity (about the employer and its needs) and care.

Yet job candidates send what I would call “just plain bad” cover letters all the time to potential employers. That is, they send letters that clearly indicate they were in a rush, not wanting to take the time or spend the energy to understand the role or even make a good first impression.

Alternatively, they skip the stated requirement for a cover letter altogether, which is like saying to that same date, “let’s take a drive past the fast food joints in town and not eat at all, because I couldn’t be bothered to plan or pay for dinner.” While some employers (and dates) don’t fuss over such details or want you bad enough to overlook this faux pas, there’s an etiquette to job submissions that should not be ignored unless you’re fortunate enough to fit into one of the exceptions above.

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While many roles do not require cover letters, a good deal do. In the latter case, unless you are a highly sought-after candidate by this employer (read: they want you badly enough to give you the upper hand), cover letters are often part of the job search etiquette and should not be ignored.

To put it very simply: if you don’t write a strong, well-worded and error free letter, you may cost yourself a $60K, $100K or even $250K+ job. Put into more specific monetary terms, if you are unemployed, each month you are out of work is  1/12th of that amount. Alternatively, if you are in a job you hate, that same lost month can make you more discouraged and less motivated about going to work, getting out of bed during the week or finding a way to improve your situation. Short answer: getting your cover letters nailed down, in style and substance, is essential to any job search.

How can I make my cover letter stand out?

I hear this question all the time from my clients: how can I write an amazing cover letter that will get their attention? Truth be told, when I first started writing résumés, I thought that if I got the hard part (the résumé) out of the way, the rest (the cover letter) would be easy. Yet it isn’t so. The mental block that accompanies cover letters is just as strong as the one for résumés. In addition, the potential for missteps is equally high, which is unfortunate for job candidates, since the cover letter is often the document that triggers a make-or-break first impression.

Here are some basic factors to consider as you are writing a cover letter:

First, your cover letter should be written to a person. It’s not a love letter (or an actual date), of course, but your cover letter should nonetheless engage your reader. While keywords are important for automated submissions, a simple rehash of your résumé with the name of the position listed above and a “please contact me” closing paragraph do not a great cover letter make.

You are writing to a person. Make sure he or she wants to read it.

I’ve mentioned this to clients and in groups, and I am always surprised when I say, “Imagine you are the person receiving the letter.” I see a lightbulb go off. Yes, you are writing to a person. Someone who got out of bed in the morning just like you, wants to impress his or her boss with a good hire and may have the office next to you for the next ten years. Write to that person.

If you don’t have a particular person to whom you can address the letter, you can direct it to “Ladies and Gentlemen.” But remember, while it is not addressed to a specific individual, it will be read by a person at some point in the process. If you were an actor on stage you may not know who comprises your audience, but you would know (or assume) there is an audience. In too many cases to count, I have seen cover letters which appear to have been written under the premise that they will never actually be read.

Second, your cover letter should indicate that you have actually read the job description and want the job. Put down the pen or keyboard for a moment. Imagine that you are the potential interviewer, and you have two cover letters in front of you. In one, there is a generic rehashing of the person’s résumé or watered-down description of his or her skills. In the other, the candidate exudes confidence and demonstrates an understanding of and genuine interest in the needs of the employer. Which one makes you want to move to the next step with the candidate? For the avoidance of doubt, my vote is with cover letter #2. The first one is destined for the trash can, with as little aim and initiative as its writer had showed when sending it.

Third, your cover letter should explain why you are the right person to fill the job. How specifically can you add value to the organization and what examples can you give to show that you have made similar contributions in other roles? I am not suggesting that you need to show you are a round peg to fit into a round hole, but you do need to connect the dots for the interviewer, rather than expect him or her to do that for you. Again, comparing to the drive-thru example, if you couldn’t be bothered to make even a basic plan for your date, what can you possibly expect in return?

Fourth, delete any language that doesn’t communicate why you should be hired. Space is at a premium. Use it well.  

I would have written a shorter letter, but I did not have the time.
– Attributed to Mark Twain, Blaise Pascal and others

Fifth, if you need to explain a gap or other detracting element of your work history, give it a positive spin. Negativity is one of the biggest turn-offs in the job interview process, and starting a paragraph with “I am currently unemployed but….” or “although I have taken five years off from working….” can sound like you are someone who dwells on the downside. What can you offer to make yourself a compelling candidate while gently explaining what might otherwise be a red flag? Again, imagine you are the interview. What would make he or she excited about hiring you? How did you take that blow or setback and learn from it or create something positive with it?

Sixth, write well and proofread zealously. Even if writing won’t be a significant component of your job (and for most of us, it is), consider the cover letter an audition for how well you’ll write for the company. 

Lastly, read it again and make sure you cover the three C’s. Does your cover letter show creativity, differentiating it from all the other cover letters on the block? Does it demonstrate a curiosity about the company and the role, as well as what you could add to it? Finally, is it written with care, rather than a simple “drive-thru style” of how many cover letters you could bang out in a day?

If your job search has dragged on or been unnecessarily delayed, you may feel sometimes as if quantity – i.e., number of applications submitted – is what matters most. In the current job market, in which there can be thousands of applicants for each job, nothing could be further from the truth. Take the time to get it right.

Anne Marie Segal is a résumé writer and a career and leadership coach to attorneys, executives and entrepreneurs. You can find her website here.

WRITING SERVICES include attorney and executive résumés, cover letters, LinkedIn profiles, bios, websites and other career and business communications.

COACHING SERVICES include career coaching, networking support, interview preparation, LinkedIn training, personal branding, leadership and change management.

This post was originally published on LinkedIn Pulse.

Resume Writing? Sounds Easy. Until You Do It.

You may have a sneaking suspicion that you are not in the driver’s seat – the idea of working on your résumé generates fear, or the document is a sore spot in your career advancement or job search.

The value of working with a professional résumé writer is often not clear until after you have gone through the process and see the finished product. This short introduction serves as a preview and overview of the process.

 

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I am often asked what I can offer to clients to improve their résumé, as a means to speed up and target their job search process. If you would like to know this as well, please READ ON!

This post is written with the skeptics in mind. God bless the skeptics. They keep the rest of us in check. So here it goes:

The value of working with a professional résumé writer is often not clear until after you have gone through the process and see the finished product. This short introduction serves as a preview and overview of the process.

You may have a sneaking suspicion that you are not in the driver’s seat – the idea of working on your résumé generates fear, or the document is a sore spot in your career advancement or job search.

You know that you are an amazing candidate if you could just get the right words on the page, but you aren’t sure how to do that or can’t seem to find (or prioritize) the time to get it right.

As I have said in the past, résumés are marketing documents. They are not a career retrospective of what you’ve done or an “obituary” of your work history, education and other professional information. Your résumé is a sales piece, and what you are selling is you. What can you bring to the role that puts you at the top of the pile?

Great résumés convey power. While a strong résumé won’t get you a job on its own, it will position you as a competitive candidate and, if there’s a potential match, serve as a compelling “appetizer” to get you to the main course – your next career move.

If you are uncomfortable selling yourself on paper, or if you need help putting into words what you know you can do, you have come to the right place.

What are the main benefits of working with Anne Marie Segal to write my résumé?

 1) You will possess a solid marketing document that positions you for the roles you are targeting.

Through our work together, we create a solid marketing document that highlights your achievements, strengths and unique offer. With the new résumé in hand, you will be positioned to obtain a role that is a true “fit” for you (given your short-term and long-term goals) and leverage your value during hiring negotiations.

We achieve this by balancing the two main elements that every résumé needs:

BREVITY and

DIFFERENTIATION

Today’s résumés need to be clearly and tightly written, with keywords and summaries that attract the attention of someone within six to ten seconds. There are many more candidates going for each open position than in years past, so you will need to stand out quick to make an impression.

At the same time, brevity alone does not make a great résumé. You also need to differentiate yourself from every other “results-driven” candidate or “good communicator” on the block. You are unique. In your résumé, we don’t market something parroted from a book or the Internet, we market you.

2) You will no longer lose out on potential opportunities because you are unsure of how to present yourself.

The worst thing you can do when looking for a job, or any career advancement that requires a similar interview process, is to stagnate out of fear, worry or similar emotions. Inertia will not get you a job. It is not your friend, even if it feels as comfortable as an old pair of jeans. I work with candidates all the time to get them moving forward, both in coaching and in résumé writing.

3) You will recognize your value and learn how to communicate it to potential employers.

From the “résumé interview process” – during which we reconstruct your work and education highlights, keywords and other résumé elements from the ground up – you will gain key insights into the value you bring to the marketplace.

Have you ever sat down and wrote out your unique “return on investment” (ROI)? What ROI would a potential employer receive from its investment in you? When I work with candidates, we address this question head on, so you can present yourself with confidence and clarity on the value you bring to each open role. People don’t get hired because they are liked (although it helps). They get hired to solve problems. What problems do you solve?

After working together, the transformation of your résumé will be obvious. (If it’s not, we should talk.) The value of this key document will become even more evident when you begin to send it around and hear your network, recruiters, interviewers and others say:

“Ah, I get what you’re looking for.”

“What a great résumé.”

“I can really see the value you bring.”

“I have a role that I’d really like to recommend you for.”

“When can you start?”

Anne Marie Segal is a résumé writer and a career and leadership coach to attorneys, executives and entrepreneurs. You can find her website here. This article was originally published on LinkedIn Pulse.

WRITING SERVICES include attorney and executive résumés, cover letters, LinkedIn profiles, bios, websites and other career and business communications.

COACHING SERVICES include career coaching, networking support, interview preparation, LinkedIn training, personal branding, leadership and change management.

Your Greatest Networking Challenges Solved

shutterstock_sarah presenting

Join us for a complimentary teleseminar TODAYTuesday, September 1, 1:45-2:30 pm on networking challenges and their solutions. We will address the common obstacles and benefits of networking, including:

  • Trouble finding time
  • Discomfort with social aspects of networking
  • Lack of clarity on networking process
  • Networking burnout
  • Using email to network or get back in touch
  • How to “keep the ball rolling” on leads
  • Your own challenges! (email me ahead at asegal@segalcoaching.com or ask a question during the teleseminar)

Networking is not a numbers game. Learn an easier and more effective way to network to meet your goals.

The link to register for this special presentation is here. There is a PowerPoint presentation that you can download upon registration. Replays will be available if you cannot attend the live event. Please email me if you would like a copy of the replay. See you at the webinar!

The 80/20 Rule for Faster and Better Results

shutterstock_242496637Whether it is how to network more effectively, advance in one’s career, or reach any other important goal, I often suggest the 80/20 Rule to clients and colleagues as a way to streamline processes, save time and achieve better results.

Originally created by Vilfredo Pareto in 1906 as a way to quantify the distribution of wealth in his native Italy, the Pareto Principle (or 80/20 Rule) has been applied to (and become better known for) its use in other areas capable of measurement, including time and business management, as a means to increase effectiveness in those areas.

Put simply, 80/20 means that 80% of the rewards in your life, however defined, generally come from 20% of your efforts. The key to utilizing the 80/20 Rule is to focus a greater proportion of your efforts on the 20% that is most fruitful rather than spreading your efforts across areas that do not correlate to results.

We don’t always intuitively know what are the most effective uses of our time, although we can often identify those that are time-sucks. If you are in a client-interfacing business, for example, this could be a client who pays bills late or complains about fees, saps your energy and is unlikely to give you additional work or a referral. If you tolerate this type of client (or worse yet, invite these clients into your life), you will consistently be disappointed and deprive yourself of the opportunity to shine in front of those clients who will grow you and your business. Yet often, because we fail to plan ahead, we get sucked into spending our best hours of the day (or even vacations), servicing those same clients that yield the slimmest results.

If you are in a client-interfacing business, for example, a time-suck might be a client who pays bills late or complains about fees, saps your energy and is unlikely to give you additional work or a referral. A client that, in other words, is a headline (not a footnote) in the 80% of your efforts that are the least rewarding.

With a mentor or coach, or by using metrics to approximate the return on your investment of time and energy, you can refine the 20% and your approach to leverage it for greater results.

As you can imagine or may already know, you can apply this same approach to many areas of your life, improving how you allocate time at a job, in your writing, with your spouse and children, etc. Focus on the activities, tasks and moments that create the most value, enthusiasm and joy. Delegate or eliminate those that create little value, enthusiasm or joy yet require great efforts. In some ways, the 80/20 Rule is a more refined variation of just saying no to things that don’t serve you and people who don’t enrich your personal and professional life.

80/20. Try it. You may be hooked for good.

Originally published as Get Results Faster with the 80/20 Rule on LinkedIn Pulse. Shutterstock image.

Summer Vacations Make Us Stronger. Here’s Why.

Summer vacations make us stronger. Period. Why?

Let’s cut to the chase. In ten short days, you’ll have a summer to enjoy.

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Say that your goal numero uno this summer is landing a new gig (a new job, new client, etc.). Now let’s look at this goal in the context of the top three summer goals on your list:

  1. Land a new gig
  2. Visit the Taj Mahal

  3. Hang out with family at the beach for a week

We are tempted (in the wisdom of our modern society) to say that goals #2 and 3 are a distraction from goal #1. How can you play when you are supposed to be doing something more important? 

But if you look at the facts, visiting the Taj Mahal and finding a new gig have a lot in common.

How so? Each one requires you to envision, plan, execute and move out of your comfort zone in a big way.It’s not just the precious downtime of vacation that makes you stronger, it’s the mindset of creativity, openness, goal-setting and action. It’s also the stimulus and satisfaction that come from achieving what you set out to do.

Compare that to procrastinating at your desk, or letting your body leave the office while your brain stays virtually trapped there. How is that improving your mindset?

Even goal #3 of the beach, admittedly much less dramatic than a trip to the Taj Mahal, requires vision, planning and execution. It will also take you out of your comfort zone, unless you are fortunate to live at the shore or your business card currently reads “beach bum.” A trip to the beach requires focus and action, and it exposes you to a whole new set of information and challenges that you will never find at the office.
Hmmm, a day at the beach…. It’s not just hot sand and folding chairs. You may find something washed up on the shore that makes you say “what the heck is that?” And while your mind races through its catalog of information trying to make a match, the other problem you were looking to solve (your new gig) gets a hit in your brain, and your eureka moment arrives. You have figured out the missing piece to make real progress.

Compare again to procrastinating at your desk. No synapses firing wild. No catalog of information activated in your brain. Nope. Instead, the cycle is:

Guilt for not being productive. Boredom. More guilt. Repeat.

Maybe you can even make a new connection at the beach, someone who can answer the question of what that thing you saw actually is. (Eureka again?) And just maybe, in the way that fate and coincidence often play their hands, she might be exactly the right person to introduce you to the right person.

Need I mention this would not happen at your desk? Or if you miss the weird sea life thing and connection because you are mentally checked out?

Reframe summer: less guilt, more possibilities.

Stay in the moment. Vacation strong.

Anne Marie Segal is a business and career coach to attorneys, executives and entrepreneurs. 

Ten Ways to Beat Your Procrastination

Have a lot to do today? This week? This lifetime?

So why aren’t you finishing that little task that should take 10 minutes (two hours later) or that looming project that should take 10 hours (back-burnered for two months)? And what can you do about it?

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There are many different motivation killers, and you could be suffering from one or more of them. Are you bored? Ambivalent? Out of your comfort zone?

Here are ten common reasons you may procrastinate and how to get going:

1) You are tired. It happens. We have high-energy days and low-energy days. So what do you do? Finish the small tasks that will make you feel that you’ve accomplished something on the days that you are dragging, and save the bigger tasks for the days (and times of day) when your energy is at its peak.

If there is a day you can get more done, schedule some time to relax on another day, such as on a Friday afternoon. Procrastinating is time-wasting, and it is non-productive. Reprioritizing your time is taking advantage of your normal highs and lows, and catching yourself at your best. Nap or have downtime if you are tired, and later make it up. Or finish your memo or report first, then get an hour of reward time. And don’t squander it on Facebook or mindless web searches, you earned that hour!

If you know you’ll be tired this Friday (your deadline) because you plan to be out late Thursday night, let your motivation be enjoying Thursday night because you’re finishing the project by Wednesday.

If you are consistently tired, of course, get more sleep and nutrition. You have to keep yourself running well to do good work, and a tired brain or body can’t go the extra mile when needed.

2) You are hungry. In the modern world, we put off lunches and dinners because we think we will be more efficient. In the long run, we are racing to finish things but not being more effective over the course of a month or a year.

Eat when you are hungry. Have an apple with some almond butter. Or whatever suits your fancy and fuels you up.

I don’t keep it a secret that I have food with me at all times and stash the storable variety in desk drawers at my office. If your workplace does not have a refrigerator, consider investing in a mini-fridge for yourself or with a group.

3) You are bored. Boring tasks are hard to finish. It’s just a fact of life. The worst part is when they take over half a day or more because they are SOOO boring that they rain on your happy-parade. (Yes, I did say that.) I have two solutions for making boring tasks less tedious: get creative and drum up a deadline.

Make a boring task less brain-draining, and keep your focus, by using brightly colored pens or highlighters or crossing out lines on the page as you complete each one. In other words, dress up the task to make it more interesting.

You can also create a deadline, even if one doesn’t exist. I often set a timer on my phone and bet myself how quickly I can finish something. This doesn’t mean you do everything on ASAP mode or ignore important details. It does mean, however, that you get the hard parts done with the momentum of adrenaline. Sometimes, it works even better if you have someone else who can be your designated “taskmaster” on the task. For example, bet that you will pay a friend $1 (or $10) if you don’t finish the super-boring-thing by noon. Or more, if that’s not enough to motivate.

Betting yourself you can finish early doesn’t mean you do everything on ASAP mode or ignore important details. It does mean, however, that you get the hard parts done with the momentum of adrenaline. 

4) You need to move. Maybe you are procrastinating because your muscles feel as stiff as hard as the chair you are sitting in. Get up from your desk. Stretch. Walk around. Oh, and make a plan to go to the gym this week, or get outside and run, walk or swim in the sunshine.

5) You are distracted. Distractions abound, and you need to find ways to get around them. Sometimes they are physical distractions, like conversations you can’t help overhearing that drown out your own thoughts in your head. Can you take action to create a more peaceful atmosphere? Or can you relocate?

Sometimes distractions are emotional, like expecting an important phone call or being upset. Take a moment to recognize the feeling and, if possible, address whatever come up. If it is a phone call, for example, and you are worried about what you’ll say, write down five speaking points for the conversation. If you are upset, maybe the priority for you in that moment is to work out what is going on (or, if you are on a deadline, take at least take five minutes to honor the feeling, rather than trying to bury it). Then you can go back to complete the other task that you have been distracted from.

For the five procrastination triggers above, the key is being aware of yourself and your surroundings. For the five below, beat the procrastination game with tactical strategies and your own priorities.

6) You haven’t broken a large project into smaller tasks. Create a chart or list to map out what you need to do, then cross off each task as it is completed. You will feel a sense of accomplishment to have 6 out of 10 parts done, rather than a sense of defeat that you still have not finished the project. Consider breaking it down by function or mini-deliverable (even if the only recipient is yourself) rather than a step-by-step list.

7) You are out of your comfort zone. Sometimes you may not have the skills or information to tackle what is expected of you, or what you have designated as a new area that you would like to master. Where can you get it? Who can you ask? Or can you start first and fill in the details later? For example, can your first task be to familiarize yourself with the process? Cross that off your list, and you are one step closer to your goal of completion.

8) You have forgotten your priorities. Next time a work project or task is taking more time than it needs, ask yourself what you could be doing with the time if you were more efficient. What’s your big picture, based on your own values and priorities? Chances are that you’ll have lots of good answers about how you could be using that extra time.

At the same time, sometimes we focus more on a smaller task because we don’t want to get to the larger one that is really the priority. It’s fine to do that if you are really getting things out of the way to have a clean slate to concentrate, but not if the lower-priority items weigh you down or are time-wasters masquerading as helpful tasks.

If you looked back on your life a month or a year from now, would you be thankful for how your spent your time. Does it fit into your big picture?

9) You are ambivalent about whether you want to do it. This point is similar to the one above. If you are consistently late responding to someone or deciding whether to commit to a project, maybe you are uncertain whether it is the best use of your time or resources, or if you can make the emotional commitment to see it through. This can manifest as procrastination, but really it’s your gut talking to you. Can you hear it?

Take the time to sort out your thoughts and feelings. How does this person or project fit into your bigger plan? Will you have more energy, move yourself further toward a life or professional goal, do important work and enjoy it? I used to think that at least one of these had to be true to make the commitment. Now I look for all four.

(Note: the “important work” from time to time may only be keeping your job, but if it often feels like that’s the only importance of your work and time spent, maybe a life change is in order?)

10) You want it to be perfectLife is a process, and so is work. Deadlines require that we complete things before they are perfect. And frankly, what may be “perfect” to one person may be only “pretty good” to another, or even to your future self!

You will get more points for getting something done, on time, when you are fresh, than belaboring it through to a long and bitter end, where the big thought could get lost in the polishing of details. Take satisfaction not from perfection, but from valuing yourself and each moment of your time on this planet.

You only get one life, after all. How do you want to spend it?

If you have any more tips to get motivated and beat procrastination at its own game, please leave them in the comments. Thanks!

Anne Marie Segal is a business and career coach to attorneys, executives and entrepreneurs. 

Copyright 2015 Anne Marie Segal. All rights reserved. This article was originally published on LinkedIn here.

Your Elevator Pitch: Who Are Your Clients and How Do You Serve Them?

The essential elements in an elevator pitch are not what features you offer a client, but what clients you serve and the benefits they get from hiring you. People don’t hire you for your experience, or your fancy “tools” that get the job done, but for what you offer them. Focus on your target audience (i.e., niche) and the benefits of hiring you.

If you are like me and many others I know, you have spent way too many hours in front of the computer or a blank piece of paper, working on your elevator pitch. If you had two minutes or less, what would you say about “what you do?”

As I have learned the hard way over the years, if you can’t spell something out on paper, you aren’t there yet. You have the germ of an idea, but no architecture. Hence the need to write first, then speak. Only when you have honed your thoughts through multiple revisions, and then rehearsed it in front of a sympathetic audience, can your words come to life. Very few of us can express what we do in a short phrase – “I fix bicycles” – without attempting a couple of iterations on the theme. Yet we need to distill it, or we lose our audience.

So what happens when I say:

Your elevator pitch. You have two minutes. Or maybe thirty seconds. Go.

Can you make it interesting, fresh and versatile enough to keep people’s interest and deliver those same few lines to contacts the world over and in your own backyard? How do you dress it up for the formality at networking events and down for the banter at kids’ soccer games? How does it look in print?

I recently joined a women’s entrepreneurship group, and six of us presented our elevator pitches today. We all have useful, personalized services to offer. We did not all, however, make a concise or compelling argument about why anyone should buy our services. In fact, a few of us were great in the first fifteen seconds or so, and we should have quit while we were ahead. Others delivered an “information overload” that would send any real prospect right out the door.

The essential elements in an elevator pitch are not what features you offer a client, but what clients you serve and the benefits they get from hiring you. People don’t hire you for your experience, or your fancy “tools” that get the job done, but for what you offer them. Focus on your target audience (i.e., niche) and the benefits of hiring you:

Who do you serve?

What value do you bring?

I would love to hear your answers.

Post originally published on LinkedIn Pulse as Your Elevator Pitch.