Want to Know More About LinkedIn®? For UChicago Alumni and Guests: Webinar on Thursday, March 14, 2019

If you want to get up to speed quickly on a range of topics related to LinkedIn, I am presenting a one-hour webinar this Thursday for The University of Chicago’s Alumni Association.

It’s called LinkedIn for Job Search, Networking and Career Building, and it’s free for UChicago alumni and invited guests (including you!) with the link.

Is LinkedIn a platform that you want to make work for you, but you haven’t had time to figure out how to do that?

Do you struggle to write your LinkedIn profile?

Are you worried that you may be missing opportunities because you are not more active on LinkedIn?

Do you want to know how recruiters use LinkedIn’s powerful search features, powered by artificial intelligence and machine learning?

Asian businesswoman in formal suit working with computer laptop for Polygonal brain shape of an artificial intelligence with various icon of smart city Internet of Things, AI and business IOT concept


UCHICAGO WEBINAR

If you want to get up to speed quickly on a range of topics related to LinkedIn, I am presenting a one-hour webinar this Thursday, March 14, 2019, for The University of Chicago’s Alumni Association.

It’s called LinkedIn for Job Search, Networking and Career Building, and it’s free for UChicago alumni and invited guests (including you!) with the link.

Thursday, March 14, 2019
12:00 pm CST
Cost: Free

MindYourCareer_WebinarSeries

 

LinkedIn is simply the most powerful online tool for job search and career building today, and it keeps evolving. In this webinar, executive coach and writer Anne Marie Segal discusses how to build your credibility and opportunities on LinkedIn, including profile writing styles, job search tools and tactics, networking strategies, thought leadership and profile optimization in the age of artificial intelligence.

This hands-on presentation includes content-rich slides and handouts to illustrate advanced functionality and help you leverage the LinkedIn platform to move your career forward.

For more information or to register, click HERE.


MORE WORKSHOPS AND WEBINARS

For more workshops and webinars by Segal Coaching LLC, please visit: annemariesegal.com/seminars.

To view prior UChicago webinars, please click on one of the videos below:

 

 

First image above: Adobe Images.

Mind Your Career logo: copyright 2019 The University of Chicago. All rights reserved.

How to Prepare for a Second Interview – What’s Different than the First?

AdobeStock_83147118 (interview prep).jpg

If you are moving onto a second interview with the same company, congratulations! You have passed through the gatekeepers and are now poised to refine your presentation and move one step closer to getting the job.

So what changes in the second round and how should you prepare yourself differently than for the first interview?

Often companies use further interviews to introduce you to more people, ferret out any concerns, check for consistency (from one interview to the next) and gauge your overall energy level, interest in and fit for the job. They may also present you with new challenges, such as behavioral questions (e.g., “Tell me about a time when…”).

Here are some of the key ways I suggest you prepare for a second interview:

  1. Research any concepts, other companies, approaches or themes presented in the first interview you did not understand or with which you were not familiar.

    For example:

    – a business line, product or service that is new to you
    – a partner or competitor that is significant to the company
    – a type of organizational structure (e.g., matrixed organizations)
    – a certain leadership approach or management style

  2. Reread the job description and make sure you can address all aspects of it.

    Job seekers often have a tendency to focus on certain aspects of a role – the ones that they find more interesting – and assume that the rest will fall into place. You do not need to know every aspect of the job before you even start – and in some cases there will be considerable ramp-up or stretch goals – but you do need to be able to formulate a plan of how you will learn what you don’t know.

    For example, if the job description indicates that you will interact with the Board of Directors or manage a team of 100 direct reports, and you are lacking one or both of these skills in your background, be ready to explain (without sounding defensive) what you have done that is analogous or prepares you for it. In the absence of any related background, you can also build out from what you have learned.

    For example:

    “As you know, I have managed teams of 20, and a good portion of my day is already spent on leadership-building, evaluating and mentoring team members. I’ve spoken with a few of the senior managers in my network, and they have told me that some of the adjustments between managing 20 and 100 are [fill in with some wisdom you have learned]….”

    Half of the battle is to sound upbeat and ready to rise to the task and suffer any growing pains gracefully. Yes, this may nonetheless be a breaking point for your candidacy, but you cannot create experience that doesn’t exist. You can only give it your best shot.

  3. Learn more about management and any interviewers you expect to meet.

    You have likely done some of this diligence before the first interview, but it is good to refresh yourself for the second time around and also check whether what you see presented online matches your view of a company based on what you have learned in the interview and through your additional research and connections.

    LinkedIn® and other online sources provide a great deal of information, as many company CEOs and marketing and recruiting leaders have released videos or articles discussing their goals for the company and talent acquisition. Find out what you can from these sources.

    In addition, become a “mini-expert” on the people who will interview you. You don’t need to know their shoe size or most recent vacation spot – of course! – but you should find out basic information to understand their perspective of the world and what they may want from a candidate.

    For example:

    Do their values match with yours?

    How do they see the firm’s culture and do they participate in creating it? 

    What is their leadership or management style?

    What or whom might you have in common? 

    What topics should you avoid discussing?

    How can you build a bond?

    As an example of the above, I worked with a job candidate on interview prep, and we discovered that her interviewer placed a strong value on diversity. We crafted her “tell me about yourself” story – which was entirely authentic, or it would not have been appropriate – to include the fact that (1) she had moved to the U.S. from Europe at a young age and (2) she was looking for an environment where there were people from many different backgrounds and perspectives. (Yes, she got the job!)

    This candidate had not initially thought of herself as “diverse” but we reframed her perspective, and I believe she will take this larger point of view with her into the job and life going forward.

  4. Be ready for multiple interviewers simultaneously (the panel interview.)

    Another common strategy companies employ in a second interview is to engage you with multiple interviewers at the same time. Some keys here are:

    Remember it’s a conversation, even if it feels like a panel inquiry

    – Show that you are able to relate to multiple people at once

    – Address and show respect for everyone in the room, even if only one person is asking questions (especially if the person leading the meeting is the “boss” and the others will be your colleagues; you don’t want to give the impression that their opinions are not important)

    – Pay extra attention to your body language, as the second or third person may be watching you closely (i.e., facial expressions, hand gestures, eye contact)

    – Give consistent answers and don’t falter if challenged (which is different than thoughtfully revising an answer based on new information)

  5. Prepare follow-up questions to decide whether the job is a fit for you.

    At this second interview, you want to ask what I sometimes call “stage- appropriate” questions to understand fit. That means you can ask more in-depth questions on some aspects of the job than the first stage, but tread lightly on other topics.

    Example:

    I worked recently with a candidate who was encouraged to hear that the office closes early on Fridays but discouraged to note that there seems to be a “difficult person” with whom she will be working closely. We formulated a plan to address the latter but determined that she should save any questions about the workday – do they actually leave at lunchtime every Friday? – until a later stage or (possibly) after the offer.

    On word of a difficult colleague or other negative aspect of the job, I suggest approaching it from a place of curiosity rather than negativity.

    So if Kendra says Lisa is difficult, ask Tomas if he knows more about how you’ll be working with Kendra and what he knows about her rather than seeking confirmation if she is difficult as Kendra would have you believe.

    You also will want to understand – if it hasn’t been explained already – how your group relates to each other and the rest of the company, what success will look like in this role and what you’ll be expected to complete on a daily and long-term basis.

  6. Plan how you’ll clarify any “loose ends” from the prior interview. 

    If your first interview generally went well except that you floundered on a certain answer, be ready to circle that topic back into the conversation in a positive way.

    You may, for example, say that you were reflecting on your earlier conversation and have more to add about a certain question. It could be how you would approach a certain situation or whether you have experience in a certain area.

    Make sure your additional information puts you in a confident light, rather than sounding worried or apologetic. You do not wish to dwell on the point, only supplement and clarify. In addition, address this topic at an appropriate point so you don’t break the flow of the new conversation. For example, if the interviewer asks if you have any questions, you might say, “Do you mind if I expand on something we discussed last time…?” If you have already addressed the topic in a thank you note, you don’t need to revisit it again.

  7. Rehearse situational or behavioral questions.

    As I mentioned above, you may be asked hypotheticals about how you would approach a certain situation or prompted to tell the interviewer “about a time when” you rose to a certain challenge, faced an ethical concern, needed to break bad news or otherwise.

    I discuss how to approach behavioral questions in this podcast, if you have time to review that before your meeting. If not, keep in mind a few key points:

    – Choose situations that speak to the call of the job

    – Have your top accomplishments in mind and pull from those where possible

    – Do not betray confidences of your current or former company

    – Remember that every interview question is a version of “why should I hire you?”  and speak to that

  8. Drive home your value proposition.

    If you do nothing else, have a clear statement of value proposition and be ready to work it into the meeting.

    What are the three or four key reasons you are the one to hire? What do you offer that they need – in terms of soft and hard skills, knowledge and talents?

    Turn back to the preparation you have done for the points above. What does the company need – more generally and from someone in this role – and how can you deliver it?

    If you need more help formulating a personal value proposition, please refer to my worksheets here.

    The second interview is an exciting time! Best of luck!

    Anne Marie Segal - Web Image (Credit Alejandro Barragan IV)

    Anne Marie Segal is an executive coach, resume writer, Forbes Coaches Council member, former practicing attorney and author of two highly-praised books on interviewing and career development.

    Image credit: Adobe Stock.


 

 

 

 

 

Three Types of Resumes that People Don’t Want to Read

Your resume is a communication tool that tells people why they should refer, recommend or hire you. It is not a cruel ritual meant to torment you, and neither should you torment your readers.

When smart people write bad resumes, they waste weeks and months wondering why the phone doesn’t ring. This unhappy result further leads them to putting their energies into thinking about their own situations and insecurities instead of the greater perspective of how to best present themselves to achieve their goals.

Your resume is a communication tool that tells people why they should refer, recommend or hire you. It is not a cruel ritual meant to torment you, and neither should you torment your readers.

In the countless resumes that I have reviewed over the years, and in those I have rewritten for clients, there are a few major flaws that stand out so often they merit their own post. These common resume mistakes aren’t limited to the folks who are unsuccessful in their careers. In fact, they are so ubiquitous among those who “should know better” that it prompts me to ask: why do smart people write dumb resumes?

Keep your city clean!

Beyond poor writing and lazy proofreading, here are three of the most common culprits in bad resume land:

The “Sherman Tank” Resume

Otherwise known as “let me put all of my accomplishments down on a page so I don’t miss anything someone might want.” An alternate description of this type of resume could be ClutterFest. The Sherman Tank or ClutterFest writer thinks he or she is sharing a diverse celebration of achievements, while the reader feels like it’s an exercise in sorting prized antiques in someone else’s dusty attic.

The Sherman Tank resume – durable and bulletproof but too bulky to zip around curves – doesn’t put a candidate in the best light. In fact, it doesn’t cast any light in any direction at all, so no depth or differentiation can be seen, only too many words on a page (and often in too tiny a font). 

Put yourself in the shoes of the reader. How much work would you want to put into deciphering if a candidate was a good fit for your open role (especially if it seems that he or she hasn’t bothered to do it either)? How hard would you squint to read past the first few words?

In my most extreme example to date, I turned a client’s five page resume into two pages.

Truth be told, she was an awesome candidate for her target job. She just couldn’t figure out how to edit her own experience or what to emphasize, so a reader couldn’t “get there” to see it. She had never given thought to what an employer might be looking for, focused only on the trees in her own forest. In addition, because of her inability to edit her own experience, she had included some very detracting information alongside the helpful points, which further diluted the effectiveness of her message.

The “Barely There” Resume

The opposite of the Sherman Tank is the Barely There resume. When I have worked with clients who have this type of resume, I spend a lot of time asking the same question: “And what else did you do?” They have great experience, but somehow they can’t seem to get it down on the page. They leave out key details, such as skill sets they possess – and can demonstrate – that are important for their target job.

Like the Sherman Tank writers, who are focused on their own experience, the Barely There writers have not put themselves in the position of an employer and asked what they can offer that would be valuable for the target position. In one recent case with a client, for example, we pulled out four different skill sets that she would need for a job transition and were not on her resume, without stretching beyond her legitimate experience.

In that case, the client hadn’t presented herself as a well-rounded generalist with a specialization, which was required for her target positions, because her current firm had pushed her in a single direction without valuing all she could offer. Although this push and the associated stress were the major reasons the candidate was seeking a change, she had internalized the pigeonholing by her current firm and was unable to see beyond it when it came planning (and drafting) her great escape.

The “Showed Up and Did My Job” Resume

A corollary to the Barely There is the resume that simply lists what a person did at a job, with no thought to prioritization or differentiation from other candidates in similar roles. Unlike the Barely There, which lacks enough detail, the Showed Up and Did My Job resume might be an appropriate length, and even look “right” at first glance, but ultimately the narrative is not compelling enough to prompt the next step: a job interview.

In many cases, my clients who have a Showed Up and Did My Job resume list tasks that were simply “part of the job” but indicate nothing that showcases particular sets of skills. As we talk through their major projects and accomplishments on the job, or how they pushed the envelope in the position, they realize that the resume is missing critical points because they had not put enough thought into the value they actually bring, as opposed to the tasks that a job entails. Often these clients are looking for a new job because the current one feels like they are on autopilot. But having a Showed Up and Did My Job resume is like putting your centerpiece job-search marketing document on autopilot navigation as well, with a few missed stop signs and on-ramps along the way.

If you are reading this post closely, you see a theme emerging:

Smart people write dumb resumes because they too heavily rely on their intelligence and natural instincts in the writing process (which serve them so well in other contexts), hoping that the reader will fill in the gaps when needed.

Then they waste weeks and months wondering why the phone doesn’t ring, putting their energies into thinking about their own situations and insecurities instead of the greater perspective of how to best present themselves to achieve their goals.

Instead, the smart resume writer steps back to reframe his or her experience so that the reader (recruiter, potential interviewer, friend of a friend, etc.) is enticed and excited about the potential fit between the individual as a candidate and the new role.

As I consistently say to clients, your resume is not an obituary, it’s a marketing document. I make this point with the full knowledge that these words may take some time to resonate:

Smart people can write smart resumes by thinking of them in terms of what the resume vehicle is meant to do – transport them from Point A to Point B – rather than getting caught up in their own discomfort with self-marketing or treating the resume as a retrospective or roadmap of their careers to date.

In short, writing is only the final iteration of creating an effective resume. Find your target, take aim, gather your arrows (of experience) and then write.

This post originally appeared on LinkedIn Pulse as “Why Do Smart People Write Dumb Resumes?” Photo credit: Adobe Images.

Three Things You Need to Get Right in an Executive Job Search

business people group at office

If you are an executive who has been slogging along at a job search without a strategy, you can feel like you have hit quicksand with no way to get out.

Stop wasting time on what doesn’t matter. There are three things you need to get right:

  1. Know Yourself – have the self-awareness to realize your strengths, preferences, work style and skill gaps
  2. Know Your Audience – understand how to present yourself to the right people in the right way
  3. Reach and Convince Decision Makers – find and persuade them to hire you or create an opportunity for you

These three “pillars” of your search can guide your direction and help you invest your precious job search hours in activities that will pay off.

I detail these three essential job search elements in my recent article on Forbes (click here) and give in-depth guidance to help you get to the bottom of them in my book, Know Yourself, Grow Your Career: The Value Proposition Workbook (click here), including an entire chapter on personal branding.

amsegal-0111-croppedAnne Marie Segal is an executive coach, resume strategist, Forbes Coaches Council member and former practicing attorney. She is the author of Master the Interview: A Guide for Working Professionals and Know Yourself, Grow Your Career: The Personal Value Proposition Workbook (available online through Amazon, Barnes & Noble and local booksellers). To reach her, click here.

Image credit: Adobe Stock.

 

Boosting Job Satisfaction (My Two Cents at CNBC.com)

Close-up Of A Tired Businessman

While misery on the job can seem insurmountable at times, breaking down what you can control — and therefore change — can go a long way toward improving your happiness at work before it gets worse.

“The biggest problem comes from disengagement,” said Anne Marie Segal, founder of Segal Coaching in Stamford, Connecticut. “Employees will feel unsatisfied and start to separate their goals from the company’s, and then start to ask, ‘Why am I here?'”

– By Sarah O’Brien, special reporter for CNBC’s personal finance team

To read more at CNBC.com, click here.

Image above: Adobe Stock.

 

What Do You Want Out of Life? (and, by extension, your career?)

When I was growing up, I never understood the fascination with celebrities. My mother would take me to the grocery store, and I would see print magazines spilling off the racks, full of minute details about their lives. This was back before the Internet, of course. Now we visit websites, download videos and podcasts and follow Instagram, Snapchat and Twitter feeds of our favorite larger-than-life personalities.

What is it about the people “the world” admires that is different from the average Jane or Joe? What gets at the heart of making someone into a success? These were questions that interested me at a young age. As I grew up, I learned that fame and success were often unrelated. There is a whole other class of people who are highly successful and receive more private accolades and other forms of praise (compensation being only one).

The conundrum is always this – how can we do what we want to do and also find a way to make that into a career?

When I was growing up, I never understood the fascination with celebrities. My mother would take me to the grocery store, and I would see print magazines spilling off the racks, full of minute details about their lives. This was back before the Internet, of course. Now we visit websites, download videos and podcasts and follow Instagram, Snapchat and Twitter feeds of our favorite larger-than-life personalities.

What is it about the people “the world” admires that is different from the average Jane or Joe? What gets at the heart of making someone into a success? These were questions that interested me at a young age. As I grew up, I learned that fame and success were often unrelated. There is a whole other class of people who are highly successful and receive more private accolades and other forms of praise (compensation being only one).

As I was working on my second book, Know Yourself, Grow Your Career, I approached this question from another angle. Rather than asking what are the hallmarks of success, I asked how someone can create success from the inside.

The conundrum is always this – how can we do what we want to do and also find a way to make that into a career? If you have young children, you will see that they naturally find things they like to do. Sports, music, art, performance, cooking and other talents emerge. As parents, we can encourage these tendencies, and we often judge whether a child is “actually talented enough” to make a career of something. I hear parents say all the time things like, “Yes, Tim is really good at soccer, but I don’t think he’s good enough to make a career out of it.”

Most of us appreciate, in the context of children, that these judgment calls are important on one level but can be very limiting on another. They can help children develop an appropriate level of risk aversion, and most parents mean them in this vein. But sometimes these comments can take away the very things that give a child joy because they are focused on a bright-line test: the yes-no answer of whether one can make money and success out of one’s passions.

If we could fast-forward twenty years in Tim’s life, we would get to see what happened with the soccer. Did he continue to play? Does he still love the game? Is he athletic in other ways as an adult? What carried through from his early interests into his adult life?

Beautiful girl enjoying nature

We often view those who achieve success and fame with a lens of sentimentality and a sense that living with purpose, in touch with our interests and values, is out of reach. But it doesn’t have to be that way.

If I return to my initial question – what do we admire about celebrities? – it is essentially this: they are doing what they love. (Or, at least, they appear so from the outside.) The average Joes, Janes and Tims, on the other hand, have foregone what they love in the service of what they can tolerate and get paid to do.

Now let’s avoid the pejoratives here. Soccer isn’t necessarily a higher calling than lawyering, for example. A kid who loves soccer can grow up, become a lawyer and love his career and life. This means his interests have changed. On the other hand, a kid can love soccer, be told it’s child’s play and he needs to “get serious.” He then looks around, latches on lawyering because of one influence or another (without thinking it through) and end up with a career and life that he abhors.

I’m talking to that second Tim. As a career coach, I get calls all the time from people just like him. They chose careers so removed from their interests, talents and strengths that they are floundering, just treading water or completely overwhelmed in their jobs. It’s hard to talk about concepts like thought leadership or career advancement when they can’t even see a future for themselves beyond the current week.

If you are in that place, here’s a glimmer of where to start. Think of what you loved as a child. Drill down into that. If it was soccer, was it the feeling of being part of a team? Was it the adrenaline rush of a goal? If it was guitar, did you feel “one” with the music, loving the vibrations rushing through your body? Did you achieve a sense of peace that you find difficult to replicate in other areas of your life?

These are just ideas. Rekindle and regain a connection with your deepest desires – or find new ones – and ask yourself what speaks to you when you connect with them. Then, from that place of feeling centered and whole, ask yourself how you can build out your life and career from there. 

Anne Marie Segal is an executive coach, author, resume strategist, member of Forbes Coaches Council, mother of two middle schoolers and former practicing attorney. She is the author of Master the Interview: A Guide for Working Professionals and Know Yourself, Grow Your Career: The Personal Value Proposition Workbook (available online through Amazon, Barnes & Noble and local booksellers).

Image credit above: Adobe Stock.

 

General Counsel and Other Lawyers as Business Partners – Building Vision, Capacity, Judgment and Leadership

To succeed as General Counsel, you need not only to build relationships and move outside of what may be your comfort zone – a lawyer with excellent substantive legal skills – but also position yourself as a strategic member of the leadership team. Enclosed is a list of articles to help you explore and master the expanded General Counsel relationship.

Eight Core Qualities of General Counsel and How to Achieve Them is my most-read article on this blog, receiving many hits per day and more than 2,500 views since it was published in the late summer of 2016. (Click here to access the article.)

As a coach, I often receive requests from General Counsel, Assistant General Counsel and other in-house attorneys – as well as law firm partners and others who wish to obtain those roles – to coach them on building their capacity and visibility as a business partner within an organization.  Both of these aspects are important – exercising the right proactivity, judgment and skills and being recognized and rewarded by the Board and senior management for such contributions. This involves not only building relationships and moving outside of what is commonly called one’s comfort zone – a lawyer with excellent substantive legal skills – but also learning how to position oneself as a strategic member of the leadership team.

AdobeStock_131225997 (woman GC or CEO).jpg

To succeed as General Counsel, you need not only to build relationships and move outside of what may be your comfort zone – a lawyer with excellent substantive legal skills – but also position yourself as a strategic member of the leadership team.

I intend further explore the expanded General Counsel role in the coming months, so please subscribe to my blog or sign up for my mailing list if this is a topic that moves you. In the meantime, I have started to compile a list of articles around the web from recent years that have addressed the evolving General Counsel role, which I am posting below to help you explore and master the expanded General Counsel relationship.

If you hold a CEO, CIO, CFO, COO, CTO, General Counsel, law firm or other role and would like to post another resource in the comments or join the conversation, I appreciate your input.

I may update this list from time to time. Thanks in advance!

Attorneys – General Counsel and In-House
Vision, Judgment, Capacity Building and Leadership

Eight Core Qualities of Successful General Counsel and How to Achieve Them,” Segal Coaching Blog, Anne Marie Segal.

So You Want to Be General Counsel? How to Maximize Your Chances,” ACC Docket, David M. Love III, Mark Roellig.

Do Lawyers Make Better CEO’s than MBAs?,” Harvard Business Review, by M. Todd Henderson

The General Counsel as Senior Leader: More than “Just a Lawyer,” Korn Ferry Institute, John Amer.

What GCs and CCOs Can Learn from Each Other,” Thomson Reuters, Thomas Kim.

An Open Letter to GCs and Law Firms,” ACC Docket, Daniel Desjardins.

General Counsel: Guardian and Conscience of the Company,” Forbes, Mark A. Cohen.

The Rise of the General Counsel,” Harvard Business Review, Ben W. Heineman, Jr.

General Counsel’s New Role: Business Strategist,” Forbes, Brian Jones.

Anne Marie Segal is an executive coach, writer, resume strategist and former practicing attorney (including as a law firm partner and Deputy General Counsel of a private equity and hedge fund). The majority of her clients are senior attorneys, and she has coached hundreds of professionals across law, finance, engineering, technology, marketing, non-profits, government and other fields.

Anne Marie is also author of Master the Interview and the newly published Know Yourself, Grow Your Career: The Personal Value Proposition Workbookavailable at Amazon, Barnes & Noble and other retailers. 

Click on a sharing option below to share this post on LinkedIn, Twitter or other social media sites. Please leave a comment if you want to join the conversation or share an article, video or other resource for the list.

Image credit: Adobe Stock.